Privacy Policy

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Our contact details 

Name: Viking Electrical Contractors Ltd

Address: Suite 2/3, 48 West George Street, Glasgow, G2 1BP

Phone Number: 03335776463

E-mail: info@vikingelectricalcontractor.co.uk

What type of information we have 

We currently collect and process the following information:

• Personal identifiers, contacts, and characteristics (for example, name and contact details).

• Details of quotes and/or services we provide to you.

• Electrical Installation specifics.

• Contractual details.

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Sales Enquiry.

• Contract of sales.

We also receive personal information indirectly, from the following sources in the following scenarios:

• When you have requested a quote using such websites as lead generation sites.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You can remove your consent at any time. You can do this by contacting Viking Electrical Contractors Ltd on info@vikingelectricalcontractor.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to contact you regarding sales enquiries, register your installation, both with your Distribution Network Operator (DNO) and the Microgeneration Certification Scheme MCS. 

We will only share this information for the following reasons:

• Where we are required to by law;

• In order to enforce our own legal rights;

• Where we are required to pass documentation which contains it to external auditors, such as the RECC, NAPIT, NICEIC and/or any other official accreditation body where we are required to provide it to apply for or renew membership for trading purposes.

• We will never sell your information or transfer your information outside of the UK unless

How long will we store your information?

We will keep your personal information for 10 years. We will then dispose your information by secure deletion unless:

• Otherwise required by law.

• You have asked us, in writing, to continue to store your personal data.

• We have carried out further works for you which has required us to use your information again.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you wish to make a request please contact us using:

• Email at  info@vikingelectricalcontractor.co.uk 

• Post at Viking Electrical Contractors Ltd

Suite 2/3, 48 West George Street, Glasgow, G2 1BP

• Phone at 03335776463

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113